Privacy Policy
Introduction
Gritworks Athletics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gritworksathletics.com and interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
Information you provide directly:
We collect personal information you voluntarily provide when you:
- Complete a contact or inquiry form on our website
- Schedule a free consultation or book a session through our online booking system
- Submit responses to our injury risk screener or any other assessment tool
- Communicate with us by phone, email, or in person
The types of personal information we may collect include your name, email address, phone number, the name and age of your athlete, and any health or performance information you share with us in connection with our services.
Information collected automatically:
When you visit our website, certain information is collected automatically through cookies and similar tracking technologies, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on those pages. This information is collected through Google Analytics and is used to understand how visitors interact with our site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations or training sessions
- Deliver and improve our performance training services
- Send you appointment confirmations, reminders, and follow-up communications
- Analyze website traffic and usage patterns to improve our site and user experience
- Comply with legal obligations
We do not sell your personal information to third parties.
Third-Party Services
We use the following third-party services that may collect or process your personal information:
GoHighLevel (GHL): We use GoHighLevel as our customer relationship management (CRM) and appointment scheduling platform. When you book a consultation or session through our site, your information is processed and stored by GoHighLevel. Their privacy policy is available at www.gohighlevel.com.
Google Analytics: We use Google Analytics to collect and analyze website usage data. Google Analytics uses cookies to track user interactions. The data collected is anonymized and used solely for improving our website experience. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.
Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our site.
Data Retention
We retain your personal information for as long as necessary to provide our services, maintain our business records, and comply with applicable legal obligations. If you would like us to delete your information, please contact us using the details below.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
Parents and guardians who provide information on behalf of their minor athletes consent to the collection and use of that information as described in this policy.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at info@gritworksathletics.com.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Gritworks Athletics
4600 Guide Meridian, Suite 108
Bellingham, WA 98226
Phone: 360-656-5178
Email: info@gritworksathletics.com